Connectus uses online support as a first-tier because it allows our company to better record interactions with you and share technical information including links and images.  If you require immediate attention, please include URGENT in the subject of your message and your inquiry will be escalated.

General Support

If you have general support related to a product or service offered by Connectus, please use our contact form and your message will be routed to the appropriate person.

Contact Us

PRSafe Support

If you have questions about a news release you submitted, please log into your account and check for notifications.  If you submitted news and edits were required, we will respond to the email address assigned to your account.  Please check your spam folder.

If you have additional questions, contact

Sounds Support

If you are inquiring about a Sounds account including login questions or general information, please sign in to your account and client the support link.

If you have general questions, contact us.

Intelliprofile Support

Due to the volume of messages we receive about Intelliprofile, please log into your account and click on the support link.  You may also email us at

If you don’t receive a response within 48 hours, contact us.